If you can’t turn HTC Explorer on or access settings, you can still perform a factory reset by using the hardware buttons onHTC Explorer.
- Remove the battery, wait for a few seconds, then reinsert the battery.
- Press and hold the VOLUME DOWN button, and then briefly press the POWER button.
- Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
- Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.